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Frequently Asked Questions

These are the most common questions I get from people looking to repair or restore their Original Xbox systems. If you don’t see your question here, feel free to contact me directly.

Where do you get the consoles that you sell?

Most of the consoles I restore come from yard sales, auctions, or local listings. Every now and then I’ll come across a rare or heavily damaged unit — those are my favorite to bring back to life.

Do you restore or repair other people's consoles?

Yes, absolutely! I work on customer consoles as well as ones I find myself. Each repair is handled with the same care and attention as if it were my own system.

Do you work on other consoles besides the Original Xbox?

My main focus is the Original Xbox — it’s where I have the most experience. That said, I’m always up for a challenge.

Why don’t you usually include controllers with your consoles?

Controllers are tough to come by in good condition. Many used ones have worn sticks, cracked shells, or damaged cords. When I have quality controllers available, I’ll offer to include one with your purchase.

Can I still play Xbox Live on these restored systems?

Official Xbox Live for the Original Xbox was shut down in 2010 — but you can still play online! Check out Insignia Live, a fan-made replacement network that brings online play back to life.

Do they make wireless controllers for the Original Xbox?

They sure do! The company Retro Fighters makes an excellent modern wireless controller that works great with the Original Xbox.

Do you sell restored consoles?

Yes! Every console I sell has been fully cleaned, recapped where needed, had its DVD drive serviced, and been tested for several hours of playtime before it’s listed.

Can I send in my console for repair?

Definitely. You can reach out via the request page to start a diagnostic: Request Repair. Once I check it out, I’ll give you a full report and quote before any work begins.

Need a faster answer?

If your question is about a specific console or repair project, send the details through the request form and I’ll respond with a clear recommendation.

✉️ Request Restoration or Repair